“Customer service” has been the order of the day at Louisville Plate Glass Company, long before the phrase was in vogue. At LPG, this is not a slogan, it's a CULTURE! Founded in 1911, Louisville Plate Glass is the longest-serving provider of architectural glass products in the Midwest and Mid-South region. Its responsiveness to customers and dedication to quality are what sets it apart.
Bill Stone, who has owned the business since 1968, stresses the importance of follow-through with customers, in addition to supplying a quality product.
Stone points to the longevity of the company as an additional reason for LPG's success. After all, if you've been in business for 102 years, you must be doing something right.